Important: Before launching RTMT on Windows 7 or Vista, ensure that User Account Control (UAC) feature is disabled.Cisco Unified Communications Manager IM and Presence Service From Cisco Unified Communications Manager IM and Presence Administration, choose Application Plugins.Cisco Unity Connection From Cisco Unity Connection Administration, choose System Settings Plugins.
Er User Interface Mode Not Supported Rtmt Windows 7 Or VistaStep 2 Click Find. Er User Interface Mode Not Supported Rtmt Download Link ForStep 3 To install Unified RTMT on a client that is running the Microsoft Windows operating system, click the Download link for the Real-Time Monitoring Tool - Windows. To install Unified RTMT on a client that is running the Linux operating system, click the Download link for the Real-Time Monitoring Tool - Linux. Step 4 Download the executable to the preferred location on your client. Step 5 To install the Windows version, double-click the Unified RTMT icon that appears on the desktop or locate the directory where you downloaded the file and run the Unified RTMT installation file. Step 6 To install the Linux version, ensure that the file has execute privileges; for example, enter the following command, which is case sensitive: chmod x CcmServRtmtPlugin.bin Step 7 After the Unified RTMT welcome window appears, click Next. Step 8 To accept the license agreement, click I accept the terms of the license agreement; then, click Next. Step 9 Choose the location where you want to install Unified RTMT. If you do not want to use the default location, click Browse and navigate to a different location. Upgrade RTMT Tip To ensure compatibility, Cisco recommends that you upgrade RTMT after you complete the Cisco Unified Communications Manager upgrade on all servers in the cluster. RTMT saves user preferences and downloaded module jar files locally on the client machine. The system saves user-created profiles in the database, so you can access these items in Unified RTMT after you upgrade the tool. Before You Begin Before you upgrade to a newer version of RTMT, Cisco recommends that you uninstall the previous version. Procedure Step 1 From Cisco Unified CM Administration, choose Application Plugins. Step 3 Perform one of the following actions. To install the tool on a computer that is running the Microsoft Windows operating system, click the Download link for the Cisco Unified Real-Time Monitoring Tool - Windows. Interface Not Supported Error To install the tool on a computer that is running the Linux operating system, click the Download link for the Cisco Unified Real-Time Monitoring Tool - Linux. Step 4 Download the installation file to your preferred location. Step 7 Because you cannot change the installation location for upgrades, click Next. Launch Unified RTMT Before You Begin For single sign-on in Windows XP, Vista, or 7, run Unified RTMT as an administrator. Procedure Step 1 After you install the plug-in, open Unified RTMT. If you have a Windows XP, Vista, or 7 client and you want to use the single sign-on feature, right click the Unified RTMT shortcut on your desktop or start menu and click Run as Administrator.
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